Free Shipping On Orders Over $75*

Call us: 1-877-SATYA-NY

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Satya Shipping Disclaimer

Please make sure you include all relevant address information (floor, suite, apartment #, etc). In the event you need an address correction, please contact us immediately. Please have your order number and the correct shipping information on-hand. Any orders that are re-directed due to an incomplete or incorrect address will be charged a $10 re-routing fee. *(Canadian orders, please see below)

Satya Jewelry cannot be held responsible for orders that are deemed undeliverable. Customers will be charged for the return shipment, which is equivalent to the original shipping cost.

You will receive a UPS shipping notification via e-mail after your order has been shipped. This will include a tracking number and expected delivery date.

If you would like to require a signature upon delivery, please leave a message in the comments section of your order.

*Canadian orders that have selected standard shipping are shipped via USPS (United States Postal Service).
These orders will also be subject to a Canadian duty tax (usually $5-$10).


Shipping Details
Ground orders placed after 10:00 a.m. EST are processed the following business day Monday through Friday. Expedited orders placed before 12pm EST are processed the same business day. Holiday and Weekend orders are processed the following business day.

**PLEASE NOTE:  ITEMS MAY BE SHIPPED SEPARATELY BASED ON AVAILABILITY.

Shipping Regions
At the moment, we ship to the United States (including APO; we DO NOT ship to P.O. Boxes) and 89 countries.   If you live in the UK, please visit our UK site at www.satyajewelry.co.uk

PLEASE NOTE: International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees. If an order is placed online, but is undeliverable, you will be responsible for all shipping charges, including duties, taxes and/or customs charges that were incurred while shipping. These charges will be deducted from your merchandise refund.

 Shipping Time  (no Saturday Deliveries)

Order Place by 12:00 PM ESTStandard3 Day2 DayOvernight
Sunday5-7 Business DaysThursdayWednesdayTuesday
Monday5-7 Business DaysThursdayWednesdayTuesday
Tuesday5-7 Business DaysFridayThursdayWednesday
Wednesday5-7 Business DaysMondayFridayThursday
Thursday5-7 Business DaysTuesdayMondayFriday
Friday5-7 Business DaysWednesdayTuesdayMonday
Saturday5-7 Business DaysThursdayWednesdayTuesday


Shipping Carrier
We ship via UPS unless otherwise noted.

Shipping Rates
All continental U.S. shipments with orders of $100 or more will receive free shipping via UPS Ground unless otherwise specified .   Standard UPS ground rate is $8.95.  For orders shipped to Puerto Rico, Alaska, Hawaii or International, standard shipping rates apply.

Sales Tax
Sales tax will only be charged for orders shipped to New York State.

Pre-Orders and Design Studio
Some of our items are available for pre-order or custom. The estimated ship date will be stated on the product detail page and/or in the product name and for Design Studio, please allow 3-5 business days. Orders that include pre-order items will appear as "In Progress" in the My Orders section of My Account until the day the item ships. You will receive a shipping confirmation email with the tracking information when the pre-ordered item ships. If your order contains multiple items, including both available and pre-order items, available items will ship immediately and you will receive additional shipping confirmations for each subsequent shipment. For pre-ordered items, your credit card will be charged at purchase so that your item can enter production. 

Additional Questions
Call toll free 1-877-Satya-NY (1.877.728.9269) or 212.243.6930 ext. 104 Monday - Friday 9am - 5pm EST. You may also e-mail us at customerservice@satyajewelry.com